At Famn Shop LLC, your satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we are here to help. This Refund and Returns Policy outlines our terms and process for returns, exchanges, and refunds to ensure a smooth and hassle-free experience.

1. Return Eligibility

To be eligible for a return, please ensure that:

  • The item was purchased in the last 30 days.
  • The item is unused, unworn, and in the same condition that you received it.
  • The item is in its original packaging with all tags and labels attached.
  • Certain types of items cannot be returned, including perishable goods, custom products, or intimate items (such as undergarments or swimwear).

Non-returnable items include:

  • Perishable goods (e.g., food, flowers, newspapers, or magazines)
  • Custom or personalized items
  • Health and personal care items

2. Return Process

To initiate a return:

  1. Contact Us: Email us at returns@famnshopllc.com with your order number and a brief description of the issue or reason for return.
  2. Return Authorization: Our customer service team will review your request and provide you with a Return Merchandise Authorization (RMA) number and return instructions.
  3. Return Shipping: You will be responsible for paying the return shipping costs unless the product was damaged or defective upon arrival. We recommend using a trackable shipping service to ensure we receive your returned item.

3. Damaged or Defective Items

If you received a damaged or defective product:

  • Contact us within 7 days of receiving the item at support@famnshopllc.com.
  • Please include your order number, a description of the issue, and photos of the damage or defect.
  • We will arrange for a replacement or offer a full refund, including shipping charges, once the claim is verified.

4. Exchanges

We only replace items if they are defective, damaged, or if you need a different size or color (subject to availability). If you wish to exchange a product, follow the return process and specify your exchange preference. Exchange requests must be made within 30 days of your purchase.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be automatically applied to your original method of payment within 7-10 business days.

6. Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank account or payment method again.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • Contact your bank; there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at support@famnshopllc.com.

7. Return Shipping Costs

You are responsible for paying the shipping costs for returning your item unless the return is due to a product defect or error on our part. Original shipping costs are non-refundable.

If you are returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.

8. Contact Information

If you have any questions about our Refund and Returns Policy, please contact.

We are here to make your shopping experience as smooth as possible and ensure that any issues are resolved quickly and to your satisfaction.